Where do you ship?
We ship anywhere in the United States and most other countries. If you are not sure, please be sure to email us before placing your order.
Is the packaging discreet?
Yes. We ship all orders in plain boxes or bags.
Can I track my order?
Yes! We’ll send you a notice once your order is completed and your VitaBar is on the way. When checking out, you'll enter your email to receive tracking information and delivery status. If you do not receive this information in a timely manner, please email us at contact@myVitaBar.com and we’ll make you our top priority.
How long will my order take to arrive?
Orders are processed within 1-2 business days, orders received before 12:00 PM PST will usually be shipped that business day - note that this processing period is NOT accounted for in the estimated shipping time.
The ESTIMATED shipping time at checkout refers to AFTER the package is received by the mail carrier, and is not guaranteed as mail carriers can experience delays beyond our control.
If you choose the free domestic shipping option, your package will be sent via standard delivery and should arrive 2-5 business days from the ship date, depending on your part of the country. The 'Priority' shipping option should arrive 1-3 business days after the ship date. Note again that transit time is subject to possible delays.
International orders will take longer, typically 1-3 weeks in most cases. We recommend ordering from an international distributor if possible.
This all sounds great, but what if I'm just not happy with my purchase?
We aren't happy if you're not happy, so if you are unsatisfied with your VitaBar experience, simply let us know (emailis the best way) within 30 days of your order. Depending on the circumstance, we can issue a refund or replacement if applicable. This is a big deal - most other brands do not offer refunds if you've opened the box, and even if you have not opened the box, you are still charged a restocking fee, and the return period is usually only 15 days.